Hospitals & clinics
Onboard your facility
Apply for a pilot. We provision your subdomain, admin account, departments, and staff invites.
Apply for hospital pilotHealth management platform · Kampala, Uganda
Unified records for hospitals, pharmacy operations, and patient access.
SynapseOS connects OPD, wards, laboratory, pharmacy POS, insurance claims, and telemedicine on a single tenant, with Uganda Clinical Guidelines in the workflow and audit logs from day one.
DRRNPHLT
Built with clinicians and pharmacists in Kampala
- FHIR R4
- ICD-11 coding
- DHIS2 exports
- DPPA 2019 aligned
- Postgres RLS
- Clinician-in-the-loop AI
0+
Department modules
0+
Clinical scores
0+
RLS-protected tables
0
Live products
Clinical operating layer
Mulago General · Tenant dashboard
OPD & encounters
Queue → consult → bill
Signed notes, ICD-11, fee schedules
Lab & radiology
Order → result → alert
Instrument ingest, critical value flags
Pharmacy & revenue
FEFO · POS · claims
Batch stock, receipts, insurer copilot
AI suggestions require clinician review. They are never auto-submitted to the chart.
Who it's for
Four ways into Synapse
Facilities apply for onboarding. People self-register. One login can later link staff membership at a hospital or pharmacy without losing personal health features.
Pharmacies
Onboard your pharmacy
Inventory, FEFO batches, POS receipts, and refill requests, live at pharm.synapseos.tech.
Apply for pharmacyEveryday users
Your personal health account
Track visits, medications, lab results, habits, and telemedicine. Free to start.
Create health accountHealth professionals
Join as a verified clinician
Offer telemedicine and consultancy, access clinical tools, and use the same personal dashboard.
Join as professional
SynapseOSAlready have an account? Sign in · Consumer app at app.synapseos.tech
Context
Why hospitals need a single clinical record
Fragmented paper files, separate billing spreadsheets, and pharmacy stock kept in isolation make continuity of care and revenue collection harder. SynapseOS connects encounters, orders, results, dispense, and claims in one audit-backed system.Uganda doctor-to-population ratio is well below WHO recommendations (MOH / WHO public data).
Continuity
One patient record across OPD, ward, lab, pharmacy, and billing.
Revenue
Fee schedules, invoicing, and insurer claim submission from signed encounters.
Reporting
DHIS2 exports and SDG-mapped indicators from live clinical data.
Products
Three products on one platform
H
Hospitals & clinics
SynapseOS
Web HMIS: encounters, nursing, lab, radiology, theatre, finance, and admin. Each hospital runs on its own tenant with role-based access.
Apply for deployment →P
Pharmacies
Synapse Pharm
Inventory, FEFO batching, POS, supplier orders, and patient refill requests. Hosted at pharm.synapseos.tech or a custom domain.
Start free trial →A
Patients
Synapse App
Android app for appointments, lab results, telemedicine intake, and health bulletins when connected to a Synapse-network facility.
Download or join waitlist →Synapse Pharm
Pharmacy POS with expiry-aware inventory
POS with printed receipts, FEFO batch inventory, sales reporting, and staff roles — built for Ugandan pharmacies. Register self-serve and start selling the same day. Every plan starts with a 14-day free trial, no card required.
Pharm Monthly
UGX 20,000/month
Full product, one flat monthly price.
- ✓POS with printed receipts
- ✓FEFO expiry-aware batch inventory
- ✓Sales reporting
- ✓Staff roles & cashier sessions
Save UGX 8,000
Pharm Quarterly
UGX 52,000/quarter
≈ UGX 17,333 per month
One payment per quarter.
- ✓POS with printed receipts
- ✓FEFO expiry-aware batch inventory
- ✓Sales reporting
- ✓Staff roles & cashier sessions
Save UGX 40,000
Pharm Yearly
UGX 200,000/year
≈ UGX 16,667 per month
One payment per year.
- ✓POS with printed receipts
- ✓FEFO expiry-aware batch inventory
- ✓Sales reporting
- ✓Staff roles & cashier sessions
Same product on every plan — quarterly and yearly only change how often you pay. Sign in or register at pharm.synapseos.tech.
Deployment
How a hospital goes live
- 1
Step 1 of 4
Apply & scope
Tell us your facility type, departments, and current records setup. We confirm fit and assign a pilot contact.
- 2
Step 2 of 4
Provision tenant
We create your hospital subdomain, roles, and department modules. Staff accounts are issued with activation email.
- 3
Step 3 of 4
Migrate & train
Import patients, stock, or legacy exports where available. On-site or remote training for clinical and admin leads.
- 4
Step 4 of 4
Go live & support
Phased rollout by ward or department. Email and priority support on paid tiers; audit logs from day one.
Capabilities
What the platform includes
Select an area to see implemented workflows. AI features require clinician review before clinical decisions.
Differential Diagnosis at AI Speed
MedGemma 27B generates ranked differential diagnoses grounded in Uganda Clinical Guidelines. Every suggestion is cited and every confidence score explained. It supports clinical judgement rather than replacing it.
UCG
Uganda Clinical Guidelines in AI context
150+
Built-in scoring tools (NEWS2, SOFA, GCS…)
ICD-11
Coded output with FHIR R4 resources
Audit
Every AI suggestion logged with encounter
Key Capabilities
- ✓Ranked differential with confidence bars + ICD-11 codes
- ✓Supporting evidence vs counter-evidence per diagnosis
- ✓Red flag detection and immediate escalation alerts
- ✓Drug interaction checking via OpenFDA
- ✓SOAP note AI generation from encounter context
- ✓Real-time voice dictation (Whisper v3)
- ✓Luganda & Swahili translation of clinical notes
Modules
Department modules
Enable only the modules your facility needs. Each module ships with role permissions and department-specific forms.
OPD
OPD / Consultation
Queue, consultation notes, fee schedules
A&E
Emergency A&E
ESI triage, START, resuscitation records
MAT
Maternity
ANC, partograph, delivery, PMTCT, MPDSR
PAE
Paediatrics
WHO growth charts, immunisation, CMAM
HIV
HIV / ART
Enrolment, regimens, viral load tracking
ICU
ICU
Flowsheets, SOFA/APACHE, sepsis bundle
THR
Surgery / Theatre
WHO SSC checklist, intra-op, PACU
CDO
Cardiology
ECG workflow, TIMI, GRACE, CHA₂DS₂-VASc
Reporting
National and donor reporting
Encounters, outcomes, and programme indicators can be mapped to SDG goals and exported for DHIS2. Facilities configure which indicators apply; exports run on a schedule with anonymisation rules, not sample dashboard percentages.
- Nightly DHIS2-compatible export pipeline (tenant-configured)
- SDG command centre: drill-down from aggregate goals to underlying encounters
- MPDSR and surveillance hooks for maternal death and outbreak signals
Pricing
Plans (UGX)
Prices shown on the marketing site; confirm current rates with sales before procurement.
Trial
Free30 days
Evaluate the platform with one department and a small staff group.
- ✓1 department
- ✓Up to 10 staff
- ✓Core AI diagnosis
- ✓Community support
Starter
UGX 250,000/month
Small clinics and health centres.
- ✓3 departments
- ✓Up to 25 staff
- ✓Full AI diagnosis
- ✓Basic insurance copilot
- ✓Email support
Common choice
Professional
UGX 750,000/month
Hospitals running multiple departments.
- ✓All departments
- ✓Up to 100 staff
- ✓AI + UCG-grounded RAG
- ✓Full insurance copilot
- ✓API access
- ✓Custom domain
- ✓Priority support
Enterprise
Custompricing
Hospital networks and referral centres.
- ✓Unlimited departments & staff
- ✓Dedicated customer success
- ✓On-premise option
- ✓SLA 99.9%
- ✓SAML / SSO
Demo
Try the diagnosis assistant
Enter symptoms below. This demo calls the same API used in development; results are for illustration and not a substitute for clinical judgement.
AI clinical decision support
Uganda Clinical Guidelines · East Africa endemic disease priors
Live demo
Decision support only, not a diagnosis. A qualified clinician must confirm all clinical decisions.
Pilot programme
What hospitals evaluate in a pilot
We do not publish anonymous quotes or unaudited performance percentages on this page. During pilot, facilities measure outcomes that matter to them, typically documentation time, claim turnaround, stock accuracy, and staff adoption.
Workflow fit per department (OPD, ward, lab, pharmacy)
Data migration from spreadsheets or legacy exports
Staff training and role assignment
Insurance claim submission and rejection handling
Offline behaviour on your network
Export to DHIS2 / internal dashboards
Team
People building SynapseOS
Nathan David
Co-founder & clinical lead
Clinical workflows, scoring tools, and guideline alignment.
Comparison
SynapseOS vs common alternatives
| Feature | SynapseOS | OpenMRS | Slade360 | Paper |
|---|---|---|---|---|
| AI differential diagnosis (UCG-grounded) | Yes | No | No | No |
| Offline-first with sync | Yes | Partial | No | Yes |
| FHIR R4 resources | Yes | Yes | Partial | No |
| Insurance claim copilot | Yes | No | Partial | No |
| ICD-11 coding on output | Yes | Partial | Partial | No |
| Uganda Clinical Guidelines in workflow | Yes | No | Yes | No |
| Patient mobile app | Yes | No | No | No |
| Integrated pharmacy POS | Yes | No | Yes | No |
| DHIS2 export pipeline | Yes | No | No | No |
Standards
Standards & integrations
FHIR R4
Interoperability resources for patients, encounters, claims
ICD-11
Diagnosis and procedure coding on clinical output
DHIS2
Scheduled anonymised export for national reporting
HL7 / ASTM
Lab instrument messaging bridges
DPPA 2019
Uganda data protection baseline in product design
Security
How patient data is protected
Row-level security
Tenant isolation on clinical tables via Postgres RLS
Audit trail
Actor, timestamp, and action logged for sensitive operations
TLS in transit
HTTPS for web, API, and admin surfaces
Offline-capable
Local server mode for wards when uplink drops
Role-based access
Doctor, nurse, pharmacist, billing, and admin roles
Session revocation
Password reset and logout invalidate server-side sessions
H
Hospital or clinic
Request pilot access. We respond with scope, timeline, and pricing for your facility.
Apply for pilotUpdates
Product updates
Release notes and pilot openings. Unsubscribe any time.