The Operating System
for African Healthcare.
AI-powered HMIS for every department, every workflow, every ward. Offline-first. FHIR R4 compliant. Grounded in Uganda Clinical Guidelines. Built for hospitals that can't afford to fail.
The Problem
African healthcare is drowning in preventable inefficiency.
With 1 doctor for every 25,000 patients, every second wasted on paperwork, manual billing, and fragmented records is a second stolen from care. SynapseOS gives clinicians their time back — and gives hospitals their revenue back.
Doctor-to-patient ratio in Uganda
WHO recommends 1:1,000
Hospital revenue lost to billing inefficiency
Manual claims, missed charges, rejected insurance
Clinical records still on paper
No continuity of care across facilities
The Solution
One platform. Three connected products.
SynapseOS
A complete Health Management Information System built for African hospital complexity — from OPD to ICU, pharmacy to finance, all under one AI-native roof.
- →AI differential diagnosis grounded in Uganda Clinical Guidelines
- →20+ department modules with specialty-specific workflows
- →Insurance copilot: auto-submit claims, AI appeal drafting
- →Offline-first with local server fallback
- →Full RBAC with 10+ staff roles and RLS tenant isolation
Synapse Pharm
A pharmacy operating system and network layer for inventory, POS, refills, patient discovery, and offline-first counter workflows.
- →Migrate existing inventory from Excel, CSV, QuickBooks, or legacy systems
- →Get discovered when nearby patients search for drugs you have in stock
- →Accept refill requests and in-app orders from Synapse App users
- →Shortage alerts help pharmacies stock up before demand spikes
- →Run on a default Synapse route or your own custom domain
Synapse App
Your sovereign health companion. Your records, your appointments, your AI health insights — always with you. Works across every hospital in the Synapse network.
- →Personal health records with AI-plain-language lab results
- →Telemedicine: symptom chatbot → video consult → SOAP note
- →Wearable device sync (Fitbit, Garmin, Apple Watch)
- →Geo-filtered outbreak alerts and health bulletins
- →Emergency SOS with GPS Medical ID and contact chain
Feature Deep Dive
Five pillars that define the platform.
Every major clinical and operational workflow reimagined with AI at the centre.
Differential Diagnosis at AI Speed
MedGemma 27B generates ranked differential diagnoses grounded in Uganda Clinical Guidelines. Every suggestion cited, every confidence score explained — supporting, not replacing, clinical judgement.
84%
AI concordance with senior clinicians
4.2s
Median diagnosis response time
150+
Clinical scoring tools (NEWS2, SOFA, GCS…)
ICD-11
Coded, FHIR R4 compliant output
Key Capabilities
- ✓Ranked differential with confidence bars + ICD-11 codes
- ✓Supporting evidence vs counter-evidence per diagnosis
- ✓Red flag detection and immediate escalation alerts
- ✓Drug interaction checking via OpenFDA
- ✓SOAP note AI generation from encounter context
- ✓Real-time voice dictation (Whisper v3)
- ✓Luganda & Swahili translation of clinical notes
Department Modules
Every department. Every specialty. One system.
20+ clinical department modules, each built with specialty-specific workflows, AI tooling, and Ugandan clinical guidelines baked in.
OPD / Consultation
Outpatient queue, consultation workflow, fee schedules
Emergency A&E
Triage board (ESI), START algorithm, resuscitation records
Maternity
ANC tracker, partograph, delivery records, PMTCT, MPDSR
Paediatrics
WHO growth charts, immunisation scheduler, CMAM, MUAC
HIV / ART
Client enrolment, ART regimen management, viral load tracking
ICU
Hourly flowsheets, SOFA/APACHE II, sepsis bundle, ventilator
Surgery / Theatre
WHO SSC 3-phase checklist, intra-op records, PACU
Cardiology
AI ECG interpretation, TIMI/GRACE/CHA₂DS₂-VASc scores
Oncology
TNM staging, chemo protocols, BSA dosing, CTCAE toxicity
Mental Health
PHQ-9, GAD-7, C-SSRS, risk assessment, safety planning
Renal / Dialysis
Dialysis session records, CKD staging, renal function trends
Care Home
Care plans, Barthel Index, Waterlow/Braden, falls risk
Community Health
CHW mobile (offline), household surveys, contact tracing
Teaching Hospital
Ward round mode, AI pre-round summaries, M&M conferences
Laboratory
Orders queue, results entry, QC, AI interpretation
Pharmacy
FEFO dispense, POS, drug interactions, inventory
Radiology
DICOM viewer, AI preliminary reads, PACS integration
Finance
Fee schedules, invoicing, mobile money, insurance claims
Reception
Registration, appointments, triage queue, visitor log
Telemedicine
13-step chatbot → video consult → AI SOAP note
SDG Command Center
Turning clinical data into global impact metrics.
SynapseOS automatically maps every encounter, prescription, and outcome to the UN Sustainable Development Goals — generating verifiable, real-time progress reports your hospital can export for donors, government, and UN reporting.
Pricing
Simple, transparent pricing for African healthcare.
Start free. Scale as you grow. No surprise bills. All prices in Ugandan Shillings.
Trial
Try the full platform risk-free.
- ✓1 department
- ✓Up to 10 staff
- ✓Basic AI diagnosis
- ✓Community support
- ✓No insurance copilot
Starter
For small clinics and health centres.
- ✓3 departments
- ✓Up to 25 staff
- ✓Full AI diagnosis
- ✓Basic insurance copilot
- ✓Email support
Professional
For hospitals with multiple departments.
- ✓All departments
- ✓Up to 100 staff
- ✓Full AI + RAG (UCG)
- ✓Full insurance copilot
- ✓API access
- ✓Custom domain
- ✓Priority support
Enterprise
For large hospitals and hospital networks.
- ✓Unlimited departments
- ✓Unlimited staff
- ✓Full AI + RAG
- ✓Dedicated CSM
- ✓On-prem option
- ✓SLA 99.9%
- ✓SAML / SSO
Add-On Modules
Telemedicine
UGX 100K/mo
DICOM Viewer
UGX 200K/mo
Teaching Hospital
UGX 150K/mo
Consumer Premium
UGX 15K/mo (patient)
Insurance Copilot
8–12% success fee
AI API Overage
UGX 200/call
Live Demo
See the AI diagnosis engine in action.
Type symptoms, pick chips, press diagnose. Powered by Gemini AI — no account needed.
Try the AI Diagnosis Engine
Enter symptoms below — no sign-up required
Quick add symptoms:
Duration:
Severity:
This is a demonstration only. Not a substitute for professional medical advice. Always consult a qualified clinician for health decisions.
Pilot Evidence
Results from the field.
84%
AI concordance with senior clinicians
4.2s
Median AI diagnosis response time
150+
Clinical scoring instruments supported
99.97%
Platform uptime across all modules
The differential diagnosis feature caught a case of bacterial meningitis that would have been treated as a simple headache. That patient is alive today because of the red flag alert.
Senior Medical Officer
Pilot Hospital, Kampala
Insurance claims that used to take 3 weeks and come back rejected are now auto-submitted and approved within 48 hours. Our receivables are completely transformed.
Finance Director
Regional Referral Hospital
The offline-first architecture was non-negotiable for us. We lose internet frequently. With SynapseOS, our wards don't skip a beat.
Hospital Administrator
District Hospital, Western Uganda
Meet the Team
Built by people who know the problem firsthand.
Ebrine Tushabe
Founder & CEO
Engineer and entrepreneur building sovereign health infrastructure for Africa. Deeply familiar with the operational realities of Ugandan hospitals — and why existing software fails them.
Nathan David
Co-Founder & Clinical Lead
Bringing deep clinical expertise and hospital experience to every AI decision. Ensures that every algorithm, every score, every alert reflects the realities of practice in Uganda.
Trusted Integrations & Standards
Comparison
How SynapseOS stacks up.
~ = Partial / limited support
Synapse App
Your health, in your pocket. Offline. Always.
The Synapse App puts your complete health record, telemedicine access, medication reminders, and outbreak alerts into a single Android app — built for Ugandan network conditions.
- →Personal Health Records — diagnoses, labs, immunisation card
- →AI-plain-language interpretation of lab results
- →Telemedicine video consult with AI SOAP note
- →Wearable sync: Fitbit, Garmin, Apple Watch
- →Geo-filtered outbreak alerts
- →Emergency SOS with GPS Medical ID
Good morning 👋
Your Health Dashboard
Health Score
86
↑ +3 from last week
Heart Rate
72 bpm
SpO₂
98%
⚠️ Health Bulletin
Increased malaria cases in your district this week.
Security & Compliance
Patient data deserves sovereign protection.
Built with Uganda's Data Protection and Privacy Act 2019 as the baseline — not an afterthought. Every clinical record protected at every layer.
DPPA 2019 Compliant
Uganda Data Protection and Privacy Act
Row-Level Security
RLS enforced on all 120+ database tables
TLS Everywhere
All data encrypted in transit
Full Audit Trail
Every action logged with actor + timestamp
FHIR R4 Certified
Open interoperability standard
Offline Capable
Works during internet and power outages
Deploy for Your Hospital
Apply for pilot access. Our team handles setup, training, and data migration. Live in under 2 weeks.
Apply for Pilot Access →Free 30-day trial · No credit card required
Download Synapse App
Take control of your health. Your records, your doctors, your AI health insights — always with you.
Get the App →Free forever · Android APK available now
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